Clear, swift, and hassle-free

Every campaign, every time. Optimal user experience is hugely important throughout the entire customer journey, including the promotion registration process. Paying close attention to user experience makes for satisfied customers, which saves you costs on consumer care.

Here are some of the points we focus on to deliver an excellent user experience:

  • Video animation for the registration process

  • Multilingual explanation

  • Clear FAQs

  • Direct and clear communication during the online registration process
  • Customers informed quickly once their registration has been approved
  • Regular status updates to customers when their claim is being processed further
  • Dedicated customer care team to answer any questions

  • Also contactable outside of office hours

Do you want to guide your customers seamlessly through the promotion process?

Then get in touch with us!

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