If only your audience knew how good your product is…

Sampling

Some products can be presented beautifully and explained perfectly, and it still isn't enough. Sometimes people simply need to taste, feel, smell or use them. Sampling lets your audience find out for themselves how good your product is.

Desk Services turns sampling into a targeted, measurable campaign. We help you decide who to reach, set up registration and checks, and handle both shipping and follow-up.

Reach exactly the right audience: through online registration or our partners
Desk Services handles the execution: from promotion page to fulfilment
Follow-up included: a review, survey, voucher or cashback

Built for big promotions

Experienced in promotions,
activations and fulfilment

Trusted by many

100+ top brands
choose Desk Services

25+ years and counting

Market leader in the Benelux
and growing fast across Europe

Think beyond the pack

Good sampling starts with a clear goal. What should happen once people have tried the product? Build the campaign around that next step: more sales, more reviews, or getting people to use your product again.

"The goal decides who you want to reach, how many samples you need and how you get them out there. A widely available snack calls for a different approach than a skincare product someone needs to use at home for several days."

Desk Services thinks it through with you before the campaign goes live: the product, the audience, the quantities and the follow-up you want. A sample only really earns its keep when trying it leads naturally to the next step.

We define the goal and the target audience together
Desk Services maps out the sampling route
We set up registration and checks
And handle assembly and shipping
All taken care of, including the sampling follow-up

Years of experience have taught us what tends to get overlooked. Is there enough stock? Does the product fit through the letterbox? And what consent do you need to contact people again afterwards?

Trying opens the door. What the campaign delivers depends on what happens next.

What does Desk Services do?

Building the promotion and registration page
Processing and checking sign-ups
Selecting or validating participants
Stock management, assembly and sample fulfilment
Shipping to consumers, professionals or other recipients
Participant support for questions about registration and delivery
Integrations with your existing CRM, ERP and other data sources
Dashboards and reports on how the campaign is going
Follow-up with reviews, surveys, vouchers or cashback

Benefits

Targeted sampling

Straight to your audience

In-house IT systems

Bespoke setups included

Insight into participation

Registrations and shipments

Everything joined up

Registration, checks and more

Scalable promotions

As demand grows

Personal support

An experienced project manager

Ready to make sampling work?

Maybe your campaign is largely mapped out already. Or you're looking for a partner to introduce a new product to the right audience. Desk Services is happy to take a look with you.

Get in touch with Gert, Jurgen or Peggy. Together we'll work out what it takes to get your campaign live quickly.

"We look beyond the mailing list. Before we start, we work out what happens if interest turns out higher than expected, stock arrives late or participants have more questions."

Explore our other services and specials

Cashback

To the consumer, a cashback promotion looks simple: buy the product, register the purchase, get money back. Behind the scenes, a lot has to fall into place. From the promotion terms and registration page to the checks, payouts, customer service and reporting.

Desk Services helps brands and agencies run cashback promotions quickly, securely and at scale. In the Netherlands, the Benelux and across Europe.

Cashback promotion set up quickly and carefully
Checks on registrations, proofs of purchase and promotion terms
Payouts, customer service and reporting from a single execution partner

Money-back guarantee

Remove the biggest barrier to trying your product. Guarantee a refund if the purchase doesn't live up to expectations. A money-back guarantee promotion boosts sales because it gives customers the confidence they need.

Desk Services sets up the promotion page, carries out the checks and arranges any returns. We answer customer questions and take care of the refunds.

We make sure the terms, registration and handling inspire confidence
Complete handling: from claims and status updates to refunds
For far more trust in your product, brand or organisation

Product Plus

Customers love a gift. Especially one that goes well with the product they're buying. A Product Plus promotion gives them just that extra nudge to choose your brand: an attractive gift, a nice accessory, a voucher or a digital reward with their purchase. All taken care of, because we understand what has to happen behind the scenes.

Desk Services helps brands and agencies run Product Plus promotions quickly, carefully and at scale. In the Netherlands, the Benelux and across Europe.

Product Plus promotion set up quickly and carefully
Checks on registrations, proofs of purchase and promotion terms
Gift handling and fulfilment from a single execution partner

Win a prize

A great prize makes people curious. Set up the prize draw well and that curiosity turns into entries and extra sales. The key is that the idea, promotion terms, technology, checks and handling fit together seamlessly.

Desk Services turns your campaign concept into a prize draw you can verify. From entry terms and validation to a demonstrable draw, winner communication and prize delivery.

Complete set-up: from unique promotion codes to receipt registration or creative entries
Verifiable process: clear terms, valid entries and winner selection
For every kind of prize: digital vouchers and physical prizes, shipping included

Discuss your sampling campaign

Send us your first outline, campaign brief or the audience you have in mind. Already know the quantities, sample format and launch date? Include those too.

Book an intro call