Register participants, employees or customers fast and securely
AI & OCR
Combining AI and OCR lets us recognise, check and process documents automatically. Fast and secure.
- Reliable data extraction from identity and business documents (ISO 9001)
- Better detection of anomalies, inconsistencies and possible fraud
- Processing on our own servers: no data goes to third parties (GDPR-compliant and ISO 27001)
Built for big promotions
We're at our best
when volumes are high
Trusted by many
100+ top brands
choose us
25+ years and counting
Market leader in the Benelux
and growing fast across Europe
Automated, auditable case files
OCR makes the text in photos, scans and PDFs readable. At Desk Services, we add AI, validation rules and process logic on top. The result? Documents aren't just read; they're recognised, structured and passed on to the right next step. And far faster, too: AI needs seconds for tasks that take staff minutes.
- AI recognises the document type and the relevant version
- OCR extracts the text, numbers and dates you need
- The data is mapped to a single, fixed data structure
- Every case file gets a status and a confidence or risk score
- Every processing step is logged for auditing and reporting
"A good AI process doesn't just recognise documents and their content. It also recognises when the information isn't certain enough. A case file like that shouldn't be rejected automatically, but should land with a member of staff, with the right context."
Spot possible fraud more easily
OCR alone doesn't prove that a document is genuine, or that someone is eligible to take part. That's why we combine recognition with additional checks and flagging, so possible fraud comes to light sooner.
Our solutions look at things like:
- Missing or illogical document details
- Contradictions between different fields
- Unusual dates, numbers or document structures
- Signs of digital editing or visual manipulation
- Differences between documents within the same case file
- The same document being reused across multiple claims
Benefits
Faster onboarding
Automatic approval
Document recognition
Powered by AI
GDPR-compliant
No data shared with third parties
Image quality checks
Spots glare or blur in photos
Conflicting data
Flagged for human review
High-volume processing
Absorbs peak loads
On our own servers or in a private cloud
Sensitive data shouldn't end up with third parties. That's why we run AI and OCR processing on our own servers or in a private cloud. We don't share data with anyone else.
Want to know more? Get in touch with Gert, Jurgen or Peggy and we'll work out together what it takes to get your promotion live quickly.
"Thanks to AI, there's no need to copy data by hand any more. And OCR no longer stalls processes over blurry photos or awkward reflections. We automate and optimise, so participants, employees and customers are registered fast and securely."
Start with one document type, one country or one part of your onboarding. Let Desk Services prove it can be done faster and more securely, in a controlled pilot.
Automate and optimise. Secure and managed locally.
Contact us